CORONAVIRUS – SERVICE UPDATE

In England, Scotland and Wales, we are offering our installation and recycling services on our dishwashers, washing machines, washer dryers and freestanding cookers. You’ll be able to select this option when you add the item to cart. We can now also take away and recycle your old mattress when we deliver your new one.

Whilst we deliver and install your item, customers will need to maintain a social distance of 2m. If you are self-isolating, please make us aware so we can rearrange your delivery.

For customers in Northern Ireland, our large item delivery service for most of our washing machines, dryers, fridges, freezers and cookers is temporarily unavailable.

Our usual installation and recycling information can be found below:

What services do we offer?

Installation and recycling: For any integrated appliance or any type of cooker, we can install your new product and check it’s working as part of this service. We’ll also disconnect and take away your old appliance, along with any packaging, and recycle it.

For freestanding washing machines, dishwashers, fridges and freezers – you’ll need to disconnect your old appliance before we arrive, defrost your freezer and empty any water.

Mattress recycling: This service is available through our home delivery service on the purchase of selected mattresses, so please check the product information when making your selection. Our driver will bring a green recycling bag when they deliver your new mattress, so all you need to do is bag-up your old mattress and we’ll take it away with us.

Business customers are excluded from this offer, and the offer applies to the UK and Northern Ireland only (it’s not available in ROI).

Recycling electronic items in-store: From Friday 1 January 2021, if you have an old electronic item bring it into store and we can safely recycle, refurbish or resell these items for free, with the following guidelines:

• Our store must sell a similar item to the one you’re recycling.
• You have purchased a replacement item from us within the last 28 days.
• You can provide proof of purchase.
• Only one item can be exchanged when purchasing a new one.
• Electrical equipment that has a crossed-out wheelie bin symbol can be recycled.
• If your old product doesn’t have this symbol, we’ll still accept it as part of an equivalent purchase and arrange for it to be recycled, re-used or resold to the best of our ability.

By recycling electrical and electronic equipment and diverting it from landfill, you’re helping prevent the lead and the other harmful toxins they contain from polluting the soil and water. These toxins are harmful to our environment, wildlife and also detrimental to human health. This service is being offered in accordance with The Waste Electrical and Electronic Equipment Regulations (2013).

What we need you to do before installation:

• Make sure someone is home as we can’t leave these items in a safe place.
• Ensure there’s space for our delivery lorry (they’re quite big).
• Check your measurements – where your appliance will fit as well as access to your room of choice, including gates, doorways and stairways.
• For our driver’s safety, please clear their delivery route from lorry to location.
• Read below for more information on each type of delivery and installation.
• Call us on 07375764558 if you have any queries relating to your order.

Delivery and installation of wet appliances

• These include washing machines, washer dryers and dishwashers.
• We’ll text you the day before your delivery with a 2-hour time slot.
• Before we arrive, you’ll need to check that your cold-water feed and waste pipe are in good condition, and that an electrical socket is nearby and accessible.
• If we’re unable to connect your appliance due to one of the above checks not taking place, we won’t be able to refund your delivery and connection charge (this does not affect your statutory rights).
• It’ll take around 25 minutes for delivery and installation.
• Need more information? email us at info@gitshops.co.uk

Delivery & installations for cookers & integrated products

• We’re working with a partner on some of our deliveries, which means your item will arrive on an AO van. But you’ll still get the same expert installation and aftercare that you’d expect from Argos.
• Our partner will contact to schedule your delivery.
• Suitable for electric, gas and dual fuel cookers, ovens and hobs.
• We’ll text you the day before your delivery with a 4-hour time slot.
• On the day of delivery, you’ll be able to track your order.
• Before we arrive, you’ll need to ensure the hot zone (the area above your cooker) is free from combustible materials such as wallpaper, cupboards, shelves, plug sockets and switches.
• If we’re installing a gas appliance, ensure your gas pipework is in good condition and 1 metre away from where your appliance will sit.
• These are legal requirements and if we’re unable to connect your appliance due to one of the above checks not taking place, we won’t be able to refund your delivery and connection charge (this does not affect your statutory rights).
• Delivery and installation will take around 1 hour.
• Integrated appliance installation does not include attaching cupboard door fronts.

Delivery of heavy and bulky items

• These include items such as sofas, beds, wardrobes, some treadmills, American and side by side fridge freezers.
• We’ll text you the day before your delivery with a 2-hour time slot.